INDUSTRY COMMENTARY

ControlUp Test Drive - Part II
Last month we had the opportunity to investigate ControlUp Real-Time DX for a customer. In case you missed it, you can read Part I below. While the customer ultimately decided to proceed in a different direction, we wanted to at least cover two key capabilities, ControlUp triggers and Scoutbees.

NASA’s Software Asset Management
A great lessons learned document that covers the risks of an immature Software Asset Management (SAM) Program and the impact on licensing waste, cybersecurity, lack of Privilege Access Management (PAM), and Software Reclamation. Tons of use cases on how End User Experience Management (EUEM) tools can help start tackling the problem, but the first step is recognizing there is one…

When DEX Strategies are Abandoned
A couple months ago, I watched a certain unnamed airliner (that can’t catch a break in the news lately) talk about their culture of people first and how EUEM tools made sense for their company. While I do believe they want to do better, it makes me wonder how many companies DEX strategy might be derailed/canceled/deferred by a lacking a mature Computing / Security / SDLC strategy.

ControlUp Test Drive
Recently we had an opportunity to investigate ControlUp Real-Time DX for a customer and were pleasantly surprised with it’s capabilities. While there are a few outstanding maturity items before it is “large enterprise ready,” here are a few areas we were especially impressed.

What Makes a Critical Application?: Assessing Technology Value During A Recession
Anyone who has worked through recessionary times in the global economy – as most of us have, as recently as 2020 – has witnessed or been a part of layoffs, furloughs, or even more drastic consequences, like an entire IT department or service contracts being cut and canceled overnight. The modern workplace succeeds or falters based largely on the value and efficiency of its technology – and saving money today by cutting a certain technology can severely cost companies tomorrow.
ABOUT STEVE
Steve Walsh is a Senior Consultant for Ayla Consulting with nearly 20 years of enterprise IT experience spanning support, end user computing, DEX / XLA concepts, endpoint security and automation. While most of his consulting calls are around moving customers to modern endpoint management solutions, his current passion is around Digital Employee Experience (DEX) implementations and customers using End User Experience Management (EUEM) tools to drive employee satisfaction.
“The number one benefit of information technology is that it empowers people to do what they want to do. It lets people be creative. It lets people be productive. It lets people learn things they didn’t think they could learn before, and so in a sense it is all about potential.”